Please make sure you are happy with your order before purchasing - additional images and close shots of products can be provided. I offer a 14 day return policy if your item gets damaged during transit. I will package your purchased product securely to try and protect it from incurring any damage, however accidents during shipping can happen that are out with my control. If your item is delivered damaged, please contact me via email at jadediamondart@outlook.com within 14 days of purchase with proof of purchase and photographs of the damaged item. Refunds can be processed if reported to myself within 14 days of purchase, products are only eligible for a refund if in the same condition you received it and in the original packaging, proof of purchase is also required. Refunds will be applied to your original payment method within 14 days of me receiving the returned product. Shipping costs are non-refundable. Refunds / returns will not be possible if I am notified after the 14 day period. Damaged products, reported within 14 days, will be repaired/replaced free of charge - however the sender is liable for 100% of the return costs. I recommend using tracked or insured delivery when returning your product as I am not liable for any items that go missing in transit. I pride myself on customer satisfaction, if you have any issues with your purchase at all, please get in touch with me as soon as possible and I will try my best to resolve any problems you may have.